Weʼre cleaning up Janetʼs laptop today.
We have several reasons. First, the cursed thing runs like lead, with any mouse click requiring several geological æons to stir a response from within the sluggish code-bowels of WindowsXP Media Center Edition and the torpid silicon synapses of her HP Pavilion dv8301nr; and The Lovely One has harped at me (for a few years now) to get rid of several programs that I installed when that machine was our only online access at home (QuicKeys and Now Up-to-Date and Contact seem particularly worthless to her, along with the eBay toolbar daemon). Second, our special Qwest MSN software became worthlessly out of date nearly a year ago when that MSN service died. Third, she has two virus-protection packages that seem to conflict with each other in the latest updates — one of those is not very recent at all (because I allowed one package to expire this past summer), so itʼs time the Webroot software disappeared. (Fourth, the Apple updater hasnʼt worked successfully on her computer for more than a year, meaning that her version of iTunes is way out of date. But then, someone stole her old iPod at the Y anyway, and she has never even gotten the new one I bought her for her birthday a year ago out of the box.)*
I am attempting about a half-dozen uninstalls right now, and itʼs only taken about two hours… And one of the Webroot programs wonʼt uninstall, apparently, until I “close all open aspects,” which is really stupid, as I canʼt find any open Webroot applications. Isnʼt that what an uninstaller is supposed to do? Quit the program you are attempting to uninstall and delete all the various parts of the program?***
Itʼs Windows… so who knows?
“Just keep trying, Wakdjunkaga. Just keep trying…”
Anyway, personally I am hoping to have her machine working in a sleek and spiffy way it hasnʼt known since five years ago, so that Livescribe can do something funky to my smartpen to permit it to register itself (it works fine, itʼs just not officially registered**). However, “Toby” of Tier 3 Technical Support tells me via e-mail that if I hook up the pen on a Windows computer, the problem can be fixed (I guess the Echo smartpen isnʼt quite as multi-platform compatible as Livescribe would like to advertise).
Anyway, with a little luck (and a lot of time) maybe She-Who-Must… will be able to get herself online on her own again (and here at home not just at work).
With Valentineʼs Day just around the corner, metaphorically, weʼre spending such richly romantic time together…
* Fifth, I would like to clone her computer as the Windows partition to run via VMWare Fusion here on my iMac (which would greatly simplify the connect-the-smartpen-through-Windows-to-fix-the-registration-issue/problem for me).
** Wouldnʼt you think they could just register it by hand at the company? They have all my information…
*** That is how it works in Apple-reality here on my Mac.